Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
DSLEXTREME.COM Support Ticket - Chatsworth, California - Recission of Automatic Payments

DSLEXTREME.COM Support Ticket - Chatsworth, California

Recission of Automatic Payments - trueStream

Created By: SuaSponte's Picture SuaSponte Last Reply: SuaSponte's Picture SuaSponte
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0
Product: trueStream

Obviously, I believe your responses have been unsatisfactory.

Before DSLExtreme charged me twice for March and fabricated a $99.90 billing for nonexistent leased equipment, I was willing to allow automatic payments charged to my VISA.

After DSLExtreme charged me twice for March and fabricated a $99.90 billing for nonexistent leased equipment, I am NOT willing to allow automatic payments charged to my VISA.

In addition, charging my VISA $36.82 for a $10.85 account balance strengthened my resolve NOT to allow automatic payments to my VISA. A perpetual credit on my account after my VISA has been charged is a worthless number on a digital screen. Nothing but light and pixels. VISA will be charging back $25.97 to DSLExtreme.

I’ve filed complaints with the FTC, FCC and Michigan Public Service Commission. In addition, complaints have been made to IKANO Communications and Broadvoice as I was not sure who owns DSLExtreme at the moment. My bank has been notified and forwarded the complaint to the VISA fraud department.

DSLExtreme should have simply switched my account back to a monthly billing.

DSLEXTREME IS NOT AUTHORIZED TO MAKE AUTOMATIC PAYMENTS CHARGED TO MY VISA!

Don’t bother quoting DSLEXTREMES’ Terms of Service. I want a waiver, as I never agreed to be permanently bound to automatic payments.

If DSLExtreme had not attempted strong arm extortion tactics as policy, these events would have been a forgotten bump in the road of life.

I attempted a good faith $10.85 payment and was screwed with a $36.82 VISA charge. I sent DSLEXTREME the Dlink modem by UPS GROUND (tracking number 1Z908E250392814337). How would DSLEXTREME like a $99.90 bill for my old Dlink Modem that I received as a promotional give away?

DSLEXTREME IS NOT AUTHORIZED MAKE AUTOMATIC PAYMENTS CHARGED TO MY VISA!

Does DSLExtreme wish to settle this dispute or continue to escalate it?


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More DSLEXTREME.COM Reviews and Complaints More DSLEXTREME.COM reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More DSLEXTREME.COM reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team